by Steve Ingalls | Oct 15, 2021 | Blog
Our organization spends lots of time on the road with the organizations we support, and when the pandemic began accelerating last February/March, we were reluctantly forced home. But not for long. Eighty-eight days after suspending travel, we were back at it and have...
by Steve Ingalls | Oct 1, 2021 | Blog, Media Coverage
The Sheriff was talking to his senior leadership when he posed the question, “who bears responsibility for our deputies achieving their professional goals?” Confident I knew the answer, I waited. Then, the Sheriff said, “if any of you are waiting for this Agency to...
by Steve Ingalls | Apr 1, 2021 | Blog
We recently gave an executive leader an assignment in advance of a program we’re starting in Ohio. Weeks, two missed deadlines, and multiple e-mail and telephone reminders later, I got a nice note telling me how busy they were and that they would get around to it...
by Steve Ingalls | Jan 1, 2021 | Blog
Very few things get me as agitated as trying to enjoy french fries with the small, rationed ketchup portions dispensed in those ridiculous packets. Even the little cups of ketchup are insufficient to the task. What self-respecting onion ring can even get in that cup?...
by Steve Ingalls | May 1, 2020 | Blog
It’s been a good run. You’ve served as one of the organization’s senior leaders for many years. But it’s time to devote attention to other endeavors while you still can. The Board conversation is predictable. BOARD: “We’ll hate to see you go but thanks for all you’ve...
by Steve Ingalls | Mar 1, 2020 | Blog
Incentive and welfare program for employee retention, building staffs loyalty reduce resignation rate for important talent, boss holding magnet to pull back resigned or leaving employee.[/caption] Last September, I was in a session focused on succession management in...