Jefferson County Sheriff's Office

Date:  September 2022 (TBD)
Where:  Lakewood, Colorado

Practical Succession Planning and Implementation

Succession planning is all too often centered around “what happens if the leader gets hit by a bus” and too narrowly focused on the most senior leaders in an organization. In fact, getting “hit by a bus” is replacement, not succession, and it’s the “single points of human failure” that are most likely to derail an organization in the event that individual unexpectedly left. After an eight-month endeavor with the Jefferson County Sheriff’s Office, Catalyzer will share implementation steps with Agency leaders for a plan that comprehensively considers talent and unique development tracks that, together, inform future succession and more effective performance management. The effort is a collaboration with the Agency’s senior leadership and involves Ellen Houlihan, Guy Hatch, and Stephen Ingalls from Catalyzer.

Leadership - Greater Huntsville

Date:  April 19, 2022
Where:  Huntsville, Alabama

Change Leadership

As Canadian Prime Minister, Justin Trudeau, said not too long ago, “the pace of change has never been this fast, yet it will never be this slow again.” That change is accelerating is irrefutable. How we respond and deal with it effectively is the real question. This discussion explores examples from the group regarding change in their organizations, introduces multiple well-known models for leading/managing change (Dannemiller, Kotter, and Lewin), and then explores each individual’s readiness for change and how that readiness might be enhanced. Stephen Ingalls, our President/CEO, leads this discussion for the Management Academy-12 cohort.

Leadership - Greater Huntsville

Date:  March 22, 2022
Where:  Huntsville, Alabama


There are four hurdles that stand in the way of a leader making decisions. They include (1) lack of clarity around roles/responsibilities (is it my decision?), (2) incomplete or absent delegation (is it really my decision?), (3) individual indecisiveness, and (4) the culture surrounding what happens when poor decisions are made. This session explores these hurdles, outlining remedies for each. Stephen Ingalls, our President/CEO, leads this discussion for the Management Academy-12 cohort.

Independent Bankers Association of Texas

Date:  September 19, 2021
Where:  Austin, Texas

Living and Leading in a VUCA World

Last year has proven to be both interesting and illuminating. We watched senior leaders “circled the wagons” as if their banks were in a “last stand” defense against COVID-19 and the myriad second and third-order effects. Major initiatives in place before COVID-19 stalled as managers focused on the tactical instead of the strategic. I started seeing phrases in bank trade association articles like, “during these unprecedented times” and “given the rapid pace of change.” Were things different? Sure. Life-changing? I doubt it.

If that mindset or behavior sounds familiar to you – whether you were the one planning the “final defense” or you saw colleagues acting in those ways – in this session we will discuss how to best get back to doing the business of leading your bank. In fact, what we all experienced is but another blip in history that, that I would argue will be far less significant than 9-11 or the financial downturn of the late 2000s. Rather than the way many of us have been taught to think about the world, since the 1990s the U.S. military has been applying a concept called “VUCA” – Volatile, Uncertain, Complex, and Ambiguous – to describe the nature of the post-Soviet Union world. VUCA certainly applies to the pandemic, but the concept certainly isn’t new (and the business journals have all begun talking about it in some form or fashion).

We will explore managing around the VUCA framework, discuss its implications for leadership and followership in your organizations, and debate what’s really different (versus what hasn’t changed much at all). Stephen Ingalls, our President/CEO, leads this discussion for Independent Bankers Association of Texas convention attendees.

Date:  September 13, 2021
Where:  Clayton, New York

The Post-Pandemic, Evolving Workforce and How You Should be Leading Them

Your workforce’s “getting back to normal” is a pipe dream. That ship has sailed, and without evolving our leadership approaches – we’re going to break our people. We’ll highlight what we hear, see, and think, and offer some leader recommendations for your consideration/ implementation moving forward. Stephen Ingalls, our President/CEO, leads this discussion for attendees at the Independent Bankers Association of New York State’s “Come Back Celebration.”

Let’s Start Your Journey to Greatness!


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